Frequently Asked Questions

Everything you need to know about your MOS MOSH® shopping experience.

How long does shipping take and what are the costs?

We strive to deliver your order within 2-5 business days. Shipping costs vary by destination, but we offer free standard shipping on all orders over €150.

What is your return policy?

You can return your items within 30 days of receipt. All items must be in their original condition with tags attached. Please use the prepaid return label included in your package for a seamless process.

How do I find the right size in MOS MOSH® clothing?

Our designs often feature a tailored yet comfortable fit. We recommend consulting our detailed Size Guide located on each product page, which includes specific measurements for our jeans, blazers, and shirts.

Which payment methods do you accept?

We accept major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for flexible invoicing.

How can I track my order?

As soon as your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking link so you can follow your package's journey.

Are MOS MOSH® products sustainably made?

Sustainability is core to our DNA. We are committed to using more responsible fibers, such as organic cotton and recycled polyester, and we work closely with our suppliers to ensure ethical production standards.